Anti Spam Policy

MailConnect has a no tolerance spam policy. MailConnect’s support team pro-actively monitors large import lists or emails going to a large number of contacts and hard bounces for the customer accounts. Any customer account found to be using MailConnect for spamming will be terminated immediately from using the product. If you come across any spam or suspect any violators, please notify us immediately at

While using MailConnect none of the email campaign would start without a mandatory unsubscribe link inclusion - those individuals who try to remove this link their campaigns would not get started at all.

What is Spam?
Spam is unsolicited email also known as UCE (Unsolicited Commercial Email) sent to the list where members have not opted in to receive your emails. Sending emails to online harvested email addresses or email database procured by any means like purchased online or through any source online or offline.
What establishes a Preexistent business relationship or existing customer?
The recipient who has either made any purchase earlier with you or your website, requested any kind of information through online enquiry form, filled in any questionnaire or online survey.
What establishes consent to send email?
The recipient of your mailing list who is clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is often called informed consent or opt-in
How MailConnect protects you from sending spam?
Unsubscribe - Every email generated from MAILCONNECT contains an unsubscribe link which allows your contacts to opt-out of future emails and automatically updates your contact lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.

Identification - Your email header information is correct because it is pre-set for you by MAILCONNECT. Your email's "From" address is verified and already accurately identifies you as the sender.
I think MailConnect user is spamming me
- If you believe you have received spam from an Mailconnect user, forward the email you received to us at Please include the headers of the email when you forward it, and briefly tell us why you believe the message is spam. We take all spam complaints seriously and will investigate promptly.
What Happens If I Spam, Or Try To Spam?
We will immediately terminate your account
How to protect yourself from Spam: Take the Spam Test


Are you importing a purchased email list of ANY kind?


Are you sending to non-specific addresses such as:,,,, or other general addresses.


Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?


Are you mailing to anyone who has not explicitly agreed to join your mailing list?


Have you falsified your originating address or transmission path information?


Have you used a third party email address or domain name without their permission?


Does your email's subject line contain false or misleading information?


Does your email fail to provide a working link to unsubscribe?


Are you failing to process any unsubscribe requests that come to you via a reply to your email within 10 days or the request?

User Information

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